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3. Fairness Statement

BingoFest'sTMsoftware and system has been designed to be 100% fair to all players and we continue to work with our developers to reinforce the product's reliability based on technical issues that have arisen due to the various factors associated with Internet Bingo.

Unlike a Bingo hall where a Player can yell BINGO and halt the Game immediately, Internet Bingo is played across the globe in many different time zones through a large network of interconnected routers and satellite connections. Although there are times when the Internet runs smoothly and network traffic arrives to its destination on time, there are a number of factors that can prevent data from arriving. Over the years, we have addressed and solved thousands of player reported help tickets which have been caused by:

1. Dropped connections - This can occur when a player's dialup connection to their ISP times out because they were on too long, or because someone picks up a second phone while connected via dialup or other situations that will terminate their connection to their ISP. Sometimes, ISP's have network problems that inhibit or prevent network traffic from reaching their destinations.

2. System Hang-ups - Occurs when the program encounters a situation that prevents it from working or is terminated abnormally by the operating system. This can happen with any software program. We have analyzed this for BingoFestTM and have determined that this happens about 0.001% (or 1 in every thousand) of all the games played.

3. Internet Routing Issues - Sometimes there is network congestion on the Internet that prevents or inhibits network traffic from arriving at its destination. You may have experienced this while surfing the net on your browser after you click on an active link and nothing happens. Sometimes pressing reload will clear this problem.

4. Socket Errors - Socket errors occur when situation (1) or (3) occur and indicates a poor or non-functioning Internet connection.

In each case, and in general, we take "the customer is always right" attitude and credit back player winnings or game credits. At the same time we are continually researching methods to solve these issues and to deliver a Bingo game to our players that will guarantee that the money they spend is well invested. We want to ensure that when a player purchases a game card they have every chance of winning and that the outcome of the game is NOT affected by the:

  1. Instability of the internet
  2. Speed of one players internet connection over the other player or
  3. Physical location on the globe

Over the past five years, we have continued to evolve our award winning bingo service into what we believe to be the fairest and most reliable form of Bingo on the Internet.

Below is the "Game System Protocol" which we are making available to you. We hope that it clearly explains to all of our players how the game system works, that it is undeniably random, and most importantly, fair and enjoyable.

Game System Protocol:

  • The Game Server Starts a New game by selecting the Game pattern for the next game.
  • The Game server enables player card purchasing.
  • The Players manually select their game cards from a deck of unlimited bingo cards.
  • Players purchase their desired cards. The purchase requests are sent to the game server.
  • The game server receives the purchase requests from the players and enters their selected cards into the game. The server sends an acknowledgement back to the player telling the player that their cards have been purchased, and entered into the game.
  • 15 Seconds before game start time the game server suspends further card purchasing.
  • The game server then generates 75 numbers between 1 and 75 using the systems random number generator.
  • The game server then systematically applies the random calls to each of the player purchased bingo cards and cross-checks each card with the winning pattern. With this procedure, the game server has now determined the number of winning bingo cards in the deck of player purchased cards and at which call the cards have won.
  • The game server then broadcasts all of the calls to the players' game clients.
  • The player's game client software receives this information and begins calling the numbers.
  • Calls are presented to the user every ten seconds.
  • Players can then play and chat with other players knowing that in the event of any system, or telecommunications or internet interruption their cards have been fairly entered into the game and that in each case the true game winner (or winners) will be awarded the prize.

The outline provided here shows that our game system is fair and completely random. Players are presented with random cards, which they can select at random. The 75 calls for the game are generated randomly AFTER the card sales have closed. The only factor that enters into determining a winner is the cards that players select on their own. There are no external or internal factors that assist or deter people from winning - it is purely a combination of card selection strategy and luck. Players are always credited with wins regardless of program or network problems during a game in progress.

 

 



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All members must be over the age of 18 years old to participate in our games. BingoFest reserves the right to verify any members age to disable accounts until such verification is received or in situations where violations of this regulation have been discovered. It is recommended that all members determine the legal age of game within their own jurisdiction since it varies from place to place.  BingoFest encourages responsible gaming. We establish daily deposit limits (please refer to paragraph 9 in the FAQ section)