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8. Cancellation Policy

Card purchases are final and no refund is available on cards already purchased. Refund of the balance in player account is subject to cash out rules. Kindly note that the Bonuses associated with deposits will be forfeited in case of a refund.

You have the right to close an account at any time, providing the account does not show a balance is due to us. You should indicate your desire to close an account in writing, via e-mail, fax or letter.